Privacy

Georgia Designs ("I", "me", or "my") respects your privacy and is committed to protecting your personal data. This policy explains what information I collect, how I use it, how I keep it safe, and your rights under UK data protection law, including the UK GDPR.

1. Who I Am

I’m Georgia Meredith, a freelance web designer based in the UK. I provide custom web design services, primarily for therapists, counsellors, wellbeing practitioners and other small businesses.

I am responsible for the personal data I collect and use in connection with my business and services.

2. What Information I Collect

I may collect and store the following types of information when you get in touch with me or work with me:

Contact details – your name, email address, phone number and business or practice details, where provided.

Information about your business or practice – including your professional background, services, areas of expertise, website requirements, preferences and information you choose to share about your work.

Project information – information you provide through my design forms, meetings and other project communications to help me understand your practice and create your website.

Access needs – any information you choose to share to help me make the design process more comfortable, accessible or inclusive for you.

Photos and written content – any images, documents, copy or other materials you provide for use in your website.

Technical and usage information – limited information collected through my website, including cookies and similar technologies. Please see my Cookie Policy for more information.

Notes from meetings – including notes I make during calls or meetings for the purposes of project planning and communication.

I only ask for information that is relevant and necessary for the purpose it is collected.

3. How I Collect Your Data

I may collect your information when you:

Complete a contact form on my website
Complete my design questionnaire or other project forms
Contact me about working together or ask about my services
Speak with me during meetings or video calls
Provide files, images or written content for your website
Communicate with me during the design and build process

My website and contact forms are hosted through Wix, and my design questionnaire is provided through Google Forms.

4. Why I Collect Your Data

I use your personal data to:

Respond to enquiries and communicate with you
Understand your website and business needs
Plan, design and build your website
Deliver the services you've booked, including my Seed and Bloom packages
Manage payments, invoices and business records
Keep appropriate records of our working relationship
Improve the way I provide my services
Meet legal and financial obligations

Depending on the purpose, I process your information because it is necessary to take steps at your request before entering into a contract, to perform a contract with you, to comply with a legal obligation, or because I have a legitimate interest in running and developing my business in a way you would reasonably expect.

I do not sell your personal data or use it for unrelated purposes.

5. How Your Data Is Stored

I take reasonable steps to keep your personal information secure and only accessible to those who need it.

Your data may be stored or processed using the following services:

Google Drive, Google Forms and Google Docs – client files, form responses and project documents are stored within my Google account, which is protected by a secure password.

Wix – my website and contact forms are hosted through Wix, which may process information submitted through the website.

Canva – presentation documents, design concepts and other project materials may be created and stored within my private Canva account.

Email – communications are stored within my email account, which is protected by secure login.

Handwritten notes – these are stored privately and securely and destroyed when they are no longer needed.

I choose established providers that use their own security measures to protect the information they process. Where appropriate, these providers may act as data processors on my behalf.

6. How Long I Keep Your Data

I keep personal data only for as long as I reasonably need it for the purpose it was collected, including to provide my services, maintain appropriate business records and meet legal or financial obligations.

Project and business records may be retained for up to 6 years after our last working contact where this is necessary for record-keeping, accounting or legal purposes.

Information from enquiries that do not result in a project will generally be deleted when it is no longer reasonably needed.

You can ask me to delete your personal data sooner in certain circumstances, although I may need to keep some information where I have a legal or legitimate reason to do so.

7. Your Rights

Under UK data protection law, you may have the right to:

Ask for a copy of the personal data I hold about you
Ask me to correct inaccurate or incomplete information
Ask me to delete your personal data in certain circumstances
Ask me to restrict how I use your data in certain circumstances
Object to certain uses of your personal data
Request transfer of certain personal data to another organisation where the right to data portability applies
Withdraw consent where I am specifically relying on your consent to process your data

These rights do not apply in every situation and there are some exceptions.

If you would like to exercise any of these rights, please get in touch through my Contact page.

You also have the right to complain to the Information Commissioner's Office (ICO) if you are unhappy with how I have handled your personal data.

8. Cookies and Website Analytics

My website may use cookies and similar technologies to make the website function properly and, where applicable, understand how visitors use the site.

I do not use cookies to personally identify or profile you for unrelated purposes.

Please see my Cookie Policy for more information about the cookies and similar technologies used on this website.

9. How Your Information Is Used With Other Services

I use trusted online tools such as Google, Wix and Canva to run my business and provide my services. Some of the information you provide to me may therefore be stored or processed through these services when I use them to communicate with you, manage your project or create your website.

I do not sell your personal data or provide it to other businesses for their own marketing purposes.

I only use these services where necessary for my work with you, and I take reasonable steps to keep your information secure.

I may also disclose information if you have asked me to do so, given me permission, or if I am legally required to.

10. Contact Me

If you have any questions about this Privacy Policy, how I use your personal data, or your data protection rights, please get in touch through my Contact page.

I may update this Privacy Policy from time to time to reflect changes to my business, the services I use or relevant data protection requirements. The latest version will always be available on this website.